Frequently Asked Questions

Welcome to the Love Hue Design FAQ page—your go-to resource for everything you need to know about our customizable brand kits. Whether you're just getting started or you're already eyeing a few favorites, we’re here to help make your branding journey simple, stylish, and stress-free.

We created our easy-to-use brand kits for small business owners, creatives, and side-hustlers who want to show up beautifully without the high cost or confusion of building a brand from scratch. From Canva-friendly templates to Adobe-ready files, we’ve thought of everything so you can focus on bringing your vision to life.

What is a brand kit?

A brand kit is a thoughtfully curated collection of visual branding elements that gives your business a consistent and professional look. Our kits include logos, color palettes, typography, design elements, and social media templates—everything you need to create a cohesive presence across your website, social platforms, and marketing materials.

What’s included in a Love Hue Design brand kit?

Each brand kit includes:

• Customizable logo suite (primary, secondary, and submark)

• Cohesive color palette

• Curated font pairings and usage examples

• Illustrations or design accents

• Background patterns or textures

• Instagram post templates

What fonts do you use in the brand kits?

All of our brand kits use carefully curated Google Fonts—which are free, open-source, and easy to access. This ensures that your brand stays cohesive whether you're designing in Canva, Adobe Creative Suite, or building your website. We select font pairings that not only look beautiful together but also reflect the unique personality of each kit.

Are your brand kits easy to use in Canva?

Yes! We’ve designed our brand kits to be incredibly easy to use in Canva—even if you’re not a designer. You’ll receive direct links to editable templates with guidance on how to make updates quickly and confidently. No fancy tools required—just a free Canva account and your imagination.

What if I prefer to use Adobe Creative Suite?

You’re covered! For advanced users or designers, we include files compatible with Adobe Illustrator, Photoshop, and InDesign, depending on the kit. That way, whether you’re DIY-ing or collaborating with a designer, you can work in the tools that fit your workflow best.

How do I access my brand kit after purchase?

Once your payment is complete, you’ll receive a download link instantly via email. Inside your download folder, you’ll find everything you need—including Canva templates, Adobe files (if applicable), and your brand guide.

Can I customize everything to fit my business?

Absolutely! Every part of your kit is customizable. You can update colors, swap fonts, edit logo text, and change design elements to match your unique business name and personality. You can use the brand kit as-is or make it entirely your own.

Are these one-of-a-kind brand kits?

While our brand kits are not fully custom, each design is sold in limited quantities to preserve uniqueness. That means your brand will still stand out—and you’ll never feel like you’re using an overused template. Looking for something custom? Reach out and let’s chat.

Do I need design experience to use a brand kit?

Not at all. Our kits are made with non-designers in mind. We include step-by-step instructions and suggestions for how to bring your brand to life—even if this is your very first time creating one. Canva makes it easy to drag, drop, and tweak to perfection.

What’s your refund policy?

Because our products are digital and instantly delivered, we’re unable to offer refunds. That said, your satisfaction matters to us—so if you have any questions, hit a snag, or need a little guidance, we’re always happy to help. Just email us at hello@lovehuedesign.com.

Still have questions?

We’re just an email away! Reach out to us at hello@lovehuedesign.com and we’ll be happy to help you find the perfect fit for your brand.